Surface Duo Review: A dual-screen phone that's not quite ready

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Microsoft's dual-screen Android phone is now available, and we've got you covered with our in-depth review detailing all the biggest things you need to know about the Surface Duo!
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Windows Central
  • Kirsty Hepworth

    Kirsty Hepworth

    2 күн мурун

    It looks like a great phone

  • Braillynn Rodriguez

    Braillynn Rodriguez

    4 күн мурун

    I might get this as my next phone despite it's issues. I really loved Windows 10 Mobile and still have my Lumia 950.

  • MythicX360


    18 күн мурун

    I want windows mobile again

  • Steve evetS

    Steve evetS

    19 күн мурун

    Great Video! Enjoyed your live chat today!... At what point in the future would it be important to have a 5G Capable device?

  • Chris Brandkamp

    Chris Brandkamp

    Ай мурун

    I've been using it now since day one of release. And, just as mentioned in this excellent review, it continually grows on me with subtle nuances that truly do increase productivity, ease of data movement and a whole lot less switching between apps. The interface does take a bit of learning but, with time, I've come to see their vision. Size, is oddly very good. While larger than a typical phone, it's not too large. However, the real estate gained by the two screens makes reading just about anything, that much easier. With a few tweaks to set it up for my business still yet to be completed, this will be my only productivity device that's also my phone. Thank you for such a thorough review without a lot of knee-jerk opinion. Love listening to your sensibilities.

  • Tyler Wilson

    Tyler Wilson

    Ай мурун

    Wear a mask my ass. Stop pushing Gustapo tactics.

    • Tyler Wilson

      Tyler Wilson

      23 күн мурун

      @Windows Central doesn't work like that.

    • Windows Central

      Windows Central

      23 күн мурун

      How about GFY?

  • Fdili Andalusí

    Fdili Andalusí

    Ай мурун

    11:49 it's more correct to say Sufrace Mono v Surface Duo
    1 Uno vs 2 Dos



    Ай мурун

    I'm probably buying the next one

  • Use Your Gadgets

    Use Your Gadgets

    Ай мурун

    Microsoft will fail again...

  • William Ellis

    William Ellis

    Ай мурун

    After what Microsoft did with Windows phone? I will never trust Microsoft again. NEVER buy any microsoft hardware.

    • Windows Central

      Windows Central

      23 күн мурун

      It's a phone, not a failed marriage where she cheated on you with your brother.

  • Daddy & Yaya

    Daddy & Yaya

    Ай мурун

    @Windows Central Microsoft buying NOKIA again?

  • Professor Xavier

    Professor Xavier

    Ай мурун

    I felt the same way when i got it, fascinated then after a day or 2 i was planning to trade it for a note 20 but then it indeed grew on me.

  • Dr. Dayal D. Purohit

    Dr. Dayal D. Purohit

    Ай мурун

    Microsoft OS based products become obsolete in a year. How long before this becomes obsolete that it can not be upgraded for lack of memory and/or storage?

  • tommy lee

    tommy lee

    2 ай мурун

    ATT got law sued for using wifi calling technology without paying royalty so unlock version maybe better



    2 ай мурун


  • Sri Lestari

    Sri Lestari

    2 ай мурун

    Microsoft 🍻

  • Vikrant Singh

    Vikrant Singh

    2 ай мурун

    Talk about a comprehensive review. Great work Dan :)

  • Gospel Train Records

    Gospel Train Records

    2 ай мурун

    Being a duo, why does it only have one aim card? What about a simcard per screen? That's would help give it purpose.

  • Joe Hi Tech

    Joe Hi Tech

    2 ай мурун

    I was married to Window Mobile until they gave up and divorced me and others.Microsoft will abandon this like their 1st phones, The Band etc.. Reluctantly , I was forced to Android and now I own the Galaxy Fold. The best Phone/Device I have ever had . Good luck ,but I told ya so.( Don't let the pretty 'Surface" brand /name fool you) She is the same lady imposing as a beautiful blonde , peep her roots . Lady Microsoft and will break your hear too( sob)

  • Brian Davids

    Brian Davids

    2 ай мурун

    Nice review. Thank you.

  • Mike Bird

    Mike Bird

    2 ай мурун

    I'm confused, certain reviews say this phone is buggy and needs work, other reviews say, it works great and is awesome, I'm wondering if some units are buggy and some of pristine?

  • chrisgangsta


    2 ай мурун

    If you have 1400$ lying around... go for the note 20 ultra

  • Xj


    2 ай мурун

    True futuristic mobile experience.. Necessary tech not much not less

  • Xj


    2 ай мурун

    Atlast Microsoft is back in mobile phone production. ❤️

  • Deon Spates

    Deon Spates

    2 ай мурун

    I'll wait for the 2nd generation of this device...

  • Владимир Бязров

    Владимир Бязров

    2 ай мурун

    Windows Central
    should be ashamed of itself for hiding all the bugs and problems with piece of crap. Internet is filled with complaints on how awfully bad the software and hardware are but cheap corrupted vloggers, all as one, failed to mention them... And
    this vlogger is the worst of them all as he hasn't say a single word on any problem, which means he does not deserve to be trusted on anything else as well. Tech vloggers are very sad pathetic skunks.

  • George Hayes Mobile Geezer

    George Hayes Mobile Geezer

    2 ай мурун

    Nice review. I've had mine for a few days and in learning mode.
    I agree that it grows on you. Glad that I got it.

  • darknessviking


    2 ай мурун

    its hilarious that his cat looks like him

  • Yoguiji


    2 ай мурун


  • Phil&Kelly


    2 ай мурун

    On the surface, this devices look alright, the big surface does make it hard to use with one hand though. I’ll probably see how this unfolds.

  • Yassine Boumarsit

    Yassine Boumarsit

    2 ай мурун

    I like the concept, I just they'd give it some slim buzzles and a nice set of cameras.

    • Yassine Boumarsit

      Yassine Boumarsit

      2 ай мурун

      @Kay J You're right, but they could be a bit slim and still provide a place for the grip.

    • Kay J

      Kay J

      2 ай мурун

      Actually, the bezels make sense in use. They make it easier to take notes (writing) while in hand and also to hold and scroll when in a vertical "tablet" orientation. You end up not noticing them or, at min, appreciating why they exist beyond providing space for components.

  • Alphy George

    Alphy George

    2 ай мурун

    Love the contents!! Sub'ed!!....

  • Emmanuel Fonseca

    Emmanuel Fonseca

    2 ай мурун

    Thanks for the help

  • Anton M

    Anton M

    2 ай мурун

    Excellent Review. Really insightful. Non biased whether it's good or bad.

  • Aiswar Krishnan

    Aiswar Krishnan

    2 ай мурун

    Very explanatory presentation
    Liked your style
    Shows where the device shines
    And your surface duo looks better after full setup (screen protector and bumpers)
    Keep going 😇😇

  • Milan Stankovic

    Milan Stankovic

    2 ай мурун

    Watched a few vids... Actually awesome ! :D

  • Lou Aguayo

    Lou Aguayo

    2 ай мурун

    Nice review 👌, I'll be on the look out for the duo 2 though.

  • VJ


    2 ай мурун

    Following you and Zac since W10M days. Great to see you again. One many times have you been asked in AskDan...when/if/is there a Surface Phone coming?😁

  • John Lewis

    John Lewis

    2 ай мурун

    Given Microsoft's lamentable lack of commitment on the mobile side, there's no way I'd shell out 1400 bucks for this. I predict this will be a distant memory in three years.
    Signed - a scorned Windows Phone user.

  • T HOFF

    T HOFF

    2 ай мурун

    we need a follow-up review Dan as they pump out updates. This review is already stale. We all want to see if software issues remedied with releases. Great vid as usual

  • Sergio Pabzu

    Sergio Pabzu

    2 ай мурун

    Android is not really made for dual screen (I know that the Fold 2 works really well but the apps are still an issue there). Microsoft should have made their own OS and integrated it with android apps.

  • oztabletpc


    2 ай мурун

    Surface Uno 🤣😂🤣 Nice!

  • ECO Base Tech

    ECO Base Tech

    2 ай мурун

    Reviewers need to talk more about carrier compatibility. I haven't purchased mine yet because I'm discovering there are issues with the unlocked version maybe or maybe not working correctly on the Verizon Network and if it does work, there are certain functionalities that don't function currently like Wi-Fi Calling on Verizon. This is something that consumers need to know.

  • 8meals


    2 ай мурун

    Man I wish Apple made something like this.. Miss my ol Windows phone 10... Though ever since the 920, the 830, then the 950 and later my 950XL, I have learned my lesson with Microsoft!
    Love my win10 2004 latest build, but they screwed us bad on mobile back then!!
    Now I’m skeptical, but this Duo would serve me soooo nice..
    Maybe second gen..
    Nice work though, and thanks for sharing! Miss the honest experiences and reviews from you.. Good stuff

  • IanTH


    2 ай мурун

    Android device, continues to use iOS devices for points of comparison? Seems...a bizarre choice. The target consumer is likely not going to switch from iOS to Android, so using other Android devices to compare seems a wiser decision.

  • Z


    2 ай мурун

    Can you play Xcloud across both screens?

  • Hersses


    2 ай мурун

    I have the duo I don't have lag or nothing like others says. Gestures work properly. I you have the money try something different like a duo I am tired all smartphones looking the same or apple 🍏 devices without innovation for years. If you want feel a new design go for this. My received updated today and now is very fluid.

  • Kjetil Balstad

    Kjetil Balstad

    2 ай мурун

    I've got the P30 Pro, I've never used NFC, I've rarely used wireless charging, I wont get 5G in 100 years and so on. Water Resistance however, that would be nice.

  • Edward Yamada

    Edward Yamada

    2 ай мурун

    Yeah, they want you to pay $1400 for the privilege of testing out their first iteration product that they should have done themselves. Same for ALL the folding phones, overpriced gimmicks trolling for suckers.

  • Vlado S

    Vlado S

    2 ай мурун

    it really looks like a book reader but it needs much more resolution for that.

  • Nyujvabteem 3 Pemroojntug

    Nyujvabteem 3 Pemroojntug

    2 ай мурун

    Wow...The Beautiful Designed and it run very smooth with the 6GB RAM

  • Buy AlitaDVD

    Buy AlitaDVD

    2 ай мурун

    Every reviewer is saying don't buy it.

  • Andrew Riley

    Andrew Riley

    2 ай мурун

    Can you put a launcher on it. Nova ????

  • Kodiak and Grizzly Bears

    Kodiak and Grizzly Bears

    2 ай мурун

    I would not take this device for free!!

  • Cypher NX

    Cypher NX

    2 ай мурун

    That matte screen protector makes it looks even more beautiful

  • 上天Jouten


    2 ай мурун

    They should have just used Windows 10 instead of Android.

    • Evan C

      Evan C

      2 ай мурун

      Before I watched this review, I had only seen pics of the MS Duo and I assumed it would run Win 10 and Windows phones were back. Not gonna lie, I'm sort of disappointed that it's Android, nothing against Android! I love Androids OS but I feel like this shouldve been a mini handheld Windows 10 device or Windows X.

  • KopyKat81


    2 ай мурун

    Microsoft is not new to the cell phone market.

  • Jamali Phillips

    Jamali Phillips

    2 ай мурун

    Camera quality is my sticking point.

  • Lee Hammond

    Lee Hammond

    2 ай мурун

    I'd like a dual SIM model, please. I was slow to realize that dual screens were better than a fold. Now, I think I see the benefits. I want a small portable device, not another camera and probably not a hand-held phone.
    Nice review. Not so weird a device. Version 2 coming soon...

  • Convolver


    2 ай мурун

    It needs a screen on/off button for each screen in my opinion...

  • James Collins

    James Collins

    2 ай мурун

    This is a complete waste of time and effort unless Microsoft fixes the horrible weakness of Android Apps. Because Android tablets STINK.

  • Ken Weaverling

    Ken Weaverling

    2 ай мурун

    Minor correction. I got the unlocked phone straight from Microsoft at AT&T Wi-Fi calling works just fine. I haven't attempted to try to figure out how to get visual voice mail though.

    • Ken Weaverling

      Ken Weaverling

      2 ай мурун

      ... and I just got visual voice mail working just by downloading the app from the play store

  • dakrontu


    2 ай мурун

    When you close it, does glass hit glass? Or are there some rubber dampers to avoid damage?

  • The Desi Lifestyle

    The Desi Lifestyle

    2 ай мурун

    Congratulations, Microsoft! You have just built the world’s most expensive e-book.

  • ArtofDylan


    2 ай мурун

    i love your cute elf ears O_O ..

  • Ro


    2 ай мурун

    The biggest thing about this computing device is that it’s a Microsoft product running another company’s software. They should be embarrassed.

  • Cristian Medico

    Cristian Medico

    2 ай мурун

    Microsoft is making the same mistake , launching underbaked products to the market , catching up with bugs all the time , then people get tired and then announce the device will be descontinued and the last few days works great.

  • Joni Sin

    Joni Sin

    2 ай мурун

    why waste time for this, MS should prioritize Surface NEO.

  • GREG L.

    GREG L.

    2 ай мурун

    Hmmm, whats the purpose for this device? Entertainement - no (camera bad, sound bad, massive lags and bugs). Gaming - no (lags and bugs). Productivity/workload - no. Last year specs, camera garbage, sound garbage, battery life garbage - why does it cost close to 1500usd?

  • John Hoevers

    John Hoevers

    2 ай мурун

    This this is awesome. Originally intended to be a Windows Phone. It would have been outstanding as a windows phone. I was a little concerned about Android. I think the Android system is frustrating and wish there were more Windows Phone features like the Live Tiles. It does take some getting used to, but I am very satisfied with my Duo.

  • one game

    one game

    2 ай мурун

    When phonecall comes, you should open device and turn screen 360 degree. What an error.
    Screen border is too big and performance is suck. OMG What an worthless phone.



    2 ай мурун

    Which weather app is that?

  • SungEun CHOI

    SungEun CHOI

    2 ай мурун

    $700 is worth it. $1400 is too pricey.



    2 ай мурун

    Why can’t company’s put duel processors in devices?

  • Joshua Lieder

    Joshua Lieder

    2 ай мурун

    A total waste of money

  • riopato2009


    2 ай мурун

    Curious how it would perform with a SQ1

  • Jose Baidon

    Jose Baidon

    2 ай мурун

    I keep searching for a video where excel, and basically all office it's being used at the same time business whatsapp, and as well to know if a mouse can be connected (for heavy work)
    Also I want to know if I can keep it folded open when putting it in my pocket, as I make like 40 calls daily and not always can use the hands-free as noise makes my customers not able to hear me (work in metal industry) and I want to avoid overloading the hinges.
    I have a small business, I multytask and have back pain of lifting my laptop on my backpack and running up and down the industry while doing communication, supervising and trying to make my business work.
    But videos found keep showing productivity as checking some type of social media and just sending mails.
    while actually we usually calculate in excel, make presentations in power point, make flow diagrams for ISO and processes, check 3d/2d models, make quotes, invoices, answer whatsapp business, fb messenger, and mails. etc etc etc.
    A piece of tech like this is on the path of what I have been searching since years as I could leave my laptop away in the office and sell my cellphone and just have this device in my pocket.

  • Silvio Britto

    Silvio Britto

    2 ай мурун

    Frustrated that Windows does not relaunch their marvelous keyboard in an app or something. The best keyboard EVER.

  • K


    2 ай мурун

    it's a foldable tablet. you can use an ipad as a phone too and get your own number but it's not recommended because they aren't as portable

  • IMHO


    2 ай мурун

    Dear MS - stop launch crap.

  • Fred Toninho

    Fred Toninho

    2 ай мурун

    It’s a good device. But, it should have an optional to turn it into windows phone software... Nowadays camera is one of the most important things to care when we are about to buy one device... I don’t like Android, Microsoft build it for android fans what I don’t think they will care about. Is too expensive to miss a good camera, miss front information and others... I was waiting for this device, but just find the to keep on apple device. I hope Microsoft to come successfully with this device🙏🏾

  • owen


    2 ай мурун

    And they said the blackberry passport was too big. Lol.

  • C C

    C C

    2 ай мурун

    It should also be made with Windows 10

  • Rahul Sood

    Rahul Sood

    2 ай мурун

    I’m still surprised at all the negative reviews, I love this device — although I use it as a secondary, I don’t care about the camera or the speakers.

  • terratrodder


    2 ай мурун

    Can't believe it comes with android. Why tout Surface products and not make a port for this device? Not interested in this at all.

  • The Non Smoker

    The Non Smoker

    2 ай мурун

    Sad to see its carrying Android =(

  • Michael Rong

    Michael Rong

    2 ай мурун

    i see an option device for ipad mini 5. Android do not have a good device in 8-inch screen device, even with pen.

  • Αντώνης Δρόσος

    Αντώνης Δρόσος

    2 ай мурун

    I really like this product. And i say that with putting my money where my mouth is.
    So this is why ill be getting a future itteration. The cons this one has overwhelme the pros ihmo.
    I actually want to buy this, the form factor has unlimited potential.
    I wish microsoft dont drop the ball on this one...
    But sadly i think they will....for the 6th time

  • KL Nguyen

    KL Nguyen

    2 ай мурун

    I like its dual app ability, form factor, and screen. However it's so pricey for a 1st folding phone having so many bugs (I watched various Surface Duo videos like this), so I will look forward for the 2nd gen. The first gen of Galaxy Fold is a miss, but then a hit in the 2nd one, so I think MS will improve better on the 2nd of Surface Duo. I'll wait.
    Or the software update to fix all the bugs.

  • James


    2 ай мурун

    Dual screen with proper pen support intrigues! Hopefully there will be a 2nd version.

  • Joe Gillian

    Joe Gillian

    2 ай мурун

    You can guess that Surface Duo has issues, if Windows Central gives an ok review :(

  • Tournel Henry

    Tournel Henry

    2 ай мурун

    Microsoft innovating and taking risks as usual. Windows Phone, Surface laptop and now Surface Duo.

  • 500 Phenom

    500 Phenom

    2 ай мурун

    O. M. G. Even Windows Central is treating it like a phone.
    Seriously guys?!

  • James Allatt

    James Allatt

    2 ай мурун

    I have to say alot of the issues people are reporting seems to be software side which can be fixed.
    I have not played with one yet due to being in the UK but I think when I am next due an upgrade in will be putting the duo in my list.

  • iTablet Tech

    iTablet Tech

    2 ай мурун

    Looks interesting. Not sure why you need two screens on a phone. The kindle example is hilarious. You can only read one page at a time. No need to show the previous page and waste battery.

  • Rich Taylor

    Rich Taylor

    2 ай мурун

    Looks promising. Hope they stick with it and polish it up.

  • Jason Thiner

    Jason Thiner

    2 ай мурун

    Wonder if it’s android not ready for duel screen or if it Microsoft not being able to make a phone. Let’s hope it’s android software not optimized on two screens and updates can help it. Only time can tell.

  • jay


    2 ай мурун

    We need windows 10x everywhere more than this device right now!

  • S J

    S J

    2 ай мурун

    Just feels like a really poor product

  • Aldo


    2 ай мурун

    I feel like a lot of people miss the point of this phone. It's primary feature is being able multitask. Something that's actually good about having a slightly worse camera is that the photos won't take up so much space...